Check whether mobile buttons are easy to tap
A mobile control needs a usable target area and enough separation from nearby actions. Tiny icons and tightly packed links can make the wrong choice easy. You can spot obvious problems yourself, while a formal accessibility assessment needs more than a quick check on one phone.
Before you start
- Choose the homepage, navigation and main contact or booking route.
- Know which controls could make a call, submit information or confirm an order.
What to do
Try the route with normal use
Open the page on your own phone and navigate as a customer would. Notice where you hesitate or accidentally touch a neighbouring control. Keep normal text and zoom preferences where practical; asking customers to shrink their text is not a sensible remedy for crowded buttons.
Inspect size and separation together
A button can look large while only its tiny icon is clickable, or sit too close to another link. W3C's target-size guidance considers size, spacing and defined exceptions. Ask a developer to assess the actual interactive area instead of judging only the painted background.
Check the label and state
A generous tap area still needs a clear purpose. An icon-only arrow may be unclear to a first-time visitor. Check that the control is identifiable, is not hidden behind a cookie banner and does not shift unexpectedly before it can be selected.
Record the problematic examples
List the page, device and exact control, with a screenshot showing nearby items. Explain the expected improvement: more separation, an expanded clickable area or a clearer label. Recheck the original scenario after an approved change and confirm that desktop behaviour remains sensible.
What to check
- Important controls can be selected without repeated accidental neighbouring taps.
- The interactive area matches what the design suggests is clickable.
- Labels and overlays do not make the main action ambiguous or inaccessible.
Sources and further reading
Platform features can change. Check the provider’s current guidance before changing a live service.