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Our approach to accessibility and how to report a barrier.

Updated 7 September 2026

Launch review: these policy pages and checkout consents require professional review, seller details and final tax confirmation before paid ordering opens.

Designed to be straightforward

The website uses labelled controls, semantic headings, visible keyboard focus, responsive layouts, readable type and reduced-motion settings. We aim to follow WCAG 2.2 AA principles, but have not obtained independent accessibility certification.

Buying and support

You can browse service details without opening a pop-up or completing a sales form. The support button opens a labelled dialog; a standard contact page is also available. Stripe operates its own hosted payment page.

Tell us what is not working

Email info@presgro.com with the page, the barrier and an alternative format or adjustment that would help. You do not need to share medical information. Include your device or assistive technology only if you are comfortable doing so.

Questions? Contact PresGro.

A little help, when you need it

What can we help with?

Leave a message for PresGro support. This is not live chat. Please don’t include passwords or payment details.

Daily, 08:00–18:00 UK time

We aim to give an initial reply within 3–4 support hours. This is a target, not a guaranteed response or resolution time. Help outside these hours may be available.

Your details are used to respond to this enquiry. Read our privacy notice. Never send passwords. Prefer email? help@presgro.com.

Visit the support centre →