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Getting started

Choose your service. Pay securely. Tell us what you need.

Which route should I choose?

Choose a one-off service for a specific change on your current website. Choose Refresh for up to three existing pages and monthly edits. Choose our recommended Rebuild plan for up to five bespoke pages, weekly edits and a new domain or transfer included. Both plans include unlimited pre-launch revisions.

What happens after I choose?

Review your basket, service details and total, then pay securely through Stripe. Verified payment opens your protected project brief. Tell us your website details and provide the required materials there. We work online with businesses across the UK; no sales call or in-person meeting is needed to buy a listed service.

When does work begin?

Website work begins after verified payment and a complete brief, with usable content and working access. Managed plans start with paid-order onboarding when payment is confirmed; technical preparation and support are included before launch.

What if the task does not fit?

Read the product limits before buying. If the cause is unknown, choose Website problem assessment. If your brief reveals a restriction that prevents the purchased task, we explain your options and refund the work we cannot supply, subject to your rights. Extra work always needs your agreement.

Need help with your own website?

Send PresGro a message →

A little help, when you need it

What can we help with?

Leave a message for PresGro support. This is not live chat. Please don’t include passwords or payment details.

Daily, 08:00–18:00 UK time

We aim to give an initial reply within 3–4 support hours. This is a target, not a guaranteed response or resolution time. Help outside these hours may be available.

Your details are used to respond to this enquiry. Read our privacy notice. Never send passwords. Prefer email? help@presgro.com.

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