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Website access & ownership

Share the right access without handing over ownership or passwords.

Keep your own sign-in

Invite info@presgro.com through a named collaborator account. Grant only the permissions needed for your purchased task. Never send passwords, recovery codes or card details in a form.

What access is needed?

Content changes usually need page-editor access. Technical work may require a different role; we explain why. If invitations are unavailable, tell us in your brief and we will arrange a secure method.

After a one-off job

We provide a change summary and the relevant checks. Remove temporary access once the job is accepted. Your platform, hosting, domain and email subscriptions stay in your account.

Domains and files

Your domain remains registered to you. A managed plan includes connection and DNS work, not a change of ownership. Read the ownership and cancellation pages before purchase for file and service-transfer arrangements.

Need help with your own website?

Send PresGro a message →

A little help, when you need it

What can we help with?

Leave a message for PresGro support. This is not live chat. Please don’t include passwords or payment details.

Daily, 08:00–18:00 UK time

We aim to give an initial reply within 3–4 support hours. This is a target, not a guaranteed response or resolution time. Help outside these hours may be available.

Your details are used to respond to this enquiry. Read our privacy notice. Never send passwords. Prefer email? help@presgro.com.

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