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Repairs & usability

Image loading tidy-up

Lighten unnecessarily heavy images while keeping your website looking sharp.

We’ll resize and compress up to ten suitable images and check how they display. This addresses image size and presentation, not hosting performance or a guaranteed speed-test score.

What’s included

  • Up to ten existing images optimised
  • Sensible sizing and supported loading settings
  • Original and final file-size comparison
  • Checks of the finished page presentation

What we’ll need from you

The affected pages, appropriate image rights and access to the media or page editor.

Read the preparation and delivery guide →

Outside this service

New photography, video, hosting changes and guaranteed speed-test scores.

You keep your existing hosting, domain, email and website-builder subscriptions. Any third-party charges remain yours and are not included in this fee.

A few practical answers

Can you work on my website platform?

These services cover supported WordPress, Wix and Squarespace websites with suitable editing access. Check the product limits. For an unknown fault, start with Website problem assessment.

What if the problem needs more work?

We explain the limitation and agree an alternative, or refund work we cannot supply, subject to your rights. We never add charges without your agreement.

Will I need ongoing support afterwards?

Not for a one-off service. The agreed job includes its checks and handover. Ongoing management is an optional, separate service.

A little help, when you need it

What can we help with?

Leave a message for PresGro support. This is not live chat. Please don’t include passwords or payment details.

Daily, 08:00–18:00 UK time

We aim to give an initial reply within 3–4 support hours. This is a target, not a guaranteed response or resolution time. Help outside these hours may be available.

Your details are used to respond to this enquiry. Read our privacy notice. Never send passwords. Prefer email? help@presgro.com.

Visit the support centre →