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Web services.
Simply looked after.

What is web hosting?

Web hosting provides the infrastructure that stores or runs a website and makes it available over the internet. Some sites mainly serve files; others also need databases and server-side software. Hosting is separate from the domain name customers use and from the work involved in designing or maintaining the site.

Useful context

  • Find your website platform and current hosting bill.
  • List essential features such as forms, bookings, accounts or online payments.

How it works

  1. Match the host to the website

    A simple static site has different requirements from WordPress or an application storing orders. Before switching providers, have someone identify what the current site actually needs. A cheaper package is not useful if it cannot run the software or preserve the required data.

  2. Read what the package includes

    Check storage, supported software, backups, secure connections and support boundaries. Domain registration, mailboxes and website edits may be separate charges. Keep a short comparison based on your actual requirements rather than choosing the largest advertised number.

  3. Identify who maintains the website

    Keeping a server available is not identical to updating pages, testing forms or maintaining plugins. Ask who handles each responsibility and how faults are reported. This distinction matters whether you buy hosting directly or include it within a managed website agreement.

  4. Keep the exit route understandable

    Ask how website files and relevant data can be retrieved, which licences apply and what happens at cancellation. Keep your domain and account ownership clear. A supported move needs preparation, not an immediate cancellation of the old subscription.

What to check

  • The hosting supports the site’s actual technical requirements.
  • You know which services and fees are separate.
  • Maintenance, backups and the handover route have named owners.

Sources and further reading

Platform features can change. Check the provider’s current guidance before changing a live service.

A little help, when you need it

What can we help with?

Leave a message for PresGro support. This is not live chat. Please don’t include passwords or payment details.

Daily, 08:00–18:00 UK time

We aim to give an initial reply within 3–4 support hours. This is a target, not a guaranteed response or resolution time. Help outside these hours may be available.

Your details are used to respond to this enquiry. Read our privacy notice. Never send passwords. Prefer email? help@presgro.com.

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